First we heard reports of exploding smartphones, but would you believe there are reports of exploding washing machines too? Both products have something in common, they were made by Samsung, and consumers are not happy. Could these product issues send Samsung into a tailspin?
The Samsung Washer that Goes Boom
Not many washing machines ever blow up, but enough Samsung washers have blown a gasket that the Consumer Product Safety Commission (CPSC) has issued a warning about them. The consumer safety group warns that some top loading Samsung washing machines built between March 2011 and April 2016 could be dangerous. Reports say the machines not only occasionally explode but they can also spin wildly and levitate during the spin cycle. This means you or a loved one could be in serious danger if one of these machines malfunction near you.
Right now, Samsung is under fire for defects in the batteries of its Galaxy Note 7 smartphones. These devices have been known to burst into flames while charging and so the company posted an immediate recall. However, this recall has also sparked concern about other Samsung smartphones—like the Galaxy S7 Edge.
Now authorities are concerned that Samsung’s washers could also pose a risk to the public. In response, the company has set up a website to help consumers figure out if their washer is one of the potentially dangerous models, but the company has yet to declare a recall on the appliances. CPSC is also asking the public to report any past, present or future incidents with this washer on its Safer Products website.
Will Samsung be able to clean up its brand reputation? Are there lawsuits in the company’s future? Do you think Samsung is doing everything it should to protect its customers? Tell us on Facebook and Twitter, and keep following our blog for more product safety updates.
From the product liability attorneys at the McArthur Law Firm.